Get in touch
Click here if you’re a production employee
I'm a crew member and need help with paystubs, W-2s, direct deposit, onboarding forms, timecards, studio invoices, or logging into the MyCast&Crew portal.
Click here if you need product support
I’m using one of your digital solutions and need assistance.For assistance, please call:
Within the US: 888-570-6180
Outside the US: 818-450-2895
We’re available 7 a.m. – 7 p.m. PST, Monday through Friday.
For detailed product and after-hours contact information, learn how to connect with us here.
Always here, always accessible
Offices with real people behind every solution
Los Angeles
2300 Empire Avenue, 5th Floor
Burbank, CA 91504
Phone: 818.848.6022 Fax: 818.848.9556
Payroll Inquiries
Email: [email protected]
Sales Inquiries
Phone: 818.525.3349
Email: [email protected]
Albuquerque
4041 Jefferson Plaza NE, Suite 130
Albuquerque, NM 87109
Phone: 505.247.0868 Fax: 505.247.2495
Email: [email protected]
Atlanta
1349 West Peachtree Street NE, Suite 915
Atlanta, GA 30309
Phone: 470.582.1900 Fax: 770.642.0086
Email: [email protected]
Baton Rouge
10000 Celtic Dr. O’Connor Bldg., Suite 709
Baton Rouge, LA 70809
Phone: 225.330.6122 Fax: 225.330.6123
Email: [email protected]
Hyderabad
Engineering and Development Office
6th Floor, DivyaSree Solitaire, Plot number 14 & 15,
Software Units Layout, Sy No 64,
Madhapur Village, Serilingampally Mandal,
Hyderabad, Telangana-500081.
Email: [email protected]
London (Sargent-Disc)
5-7 Baring Road Beaconsfield
Bucks HP9 2NB
Phone: +44 (0)1753 630300
Fax: +44 (0)1753 655881
Email: [email protected]
New York
1560 Broadway, Suite 701
New York, NY 10036
Phone: 818.848.6022 Fax: 818.848.9556
Email: [email protected]
Toronto
Phone: 416.406.2768 Fax: 416.406.2722
Email: [email protected]
Vancouver
4259 Canada Way, Suite 250
Burnaby, BC V5G 1H1
Phone: 604.437.6363 Fax: 604.437.6362
Email: [email protected]
Contact the Employee Help Desk:
- Phone: (888) 570-4650
- Email: [email protected]
Contact the Employee Help Desk:
- Phone: (888) 570-4650
- Email: [email protected]
Contact the Employee Help Desk:
- Phone: (888) 570-4650
- Email: [email protected]
Contact the Employee Help Desk:
- Phone: (888) 570-4650
- Email: [email protected]
Contact Plus Support:
- Phone: (818) 860-7770
- Email: [email protected]
Please contact the department for your role:
Crew Members:
- Phone: (888) 570-4650
- Email: [email protected]
Clients:
- Phone (U.S.): (818) 860-7770
- Phone (CAN): (416) 324-9478
- Email: [email protected]
Contact Plus Support regarding onboarding or timecards:
- Phone (U.S.): (818) 860-7770
- Phone (CAN): (416) 324-9478
- Email: [email protected]
Contact ETC Support regarding onboarding or timecards:
- Phone: (818) 480-4400
- Email: [email protected]
Please contact the specific Garnishment department for the payroll entity:
Cast & Crew
- Phone: (818) 525-3303
- Email: [email protected]
CAPS
- Phone: (818) 860-7790
- Email: [email protected]
Media Services
- Phone: (818) 972-3279
- Email: [email protected]
General Fax
- Fax: (818) 937-1921
Please check the Self-Service Help Center for immediate assistance. If you still need help, you can call the Employee Help Desk at 888-570-4650 (U.S.) or email at [email protected].