product manager - payroll
Company Overview
Cast & Crew is a leading provider of payroll services and production accounting services to the Entertainment Industry. Through service offices in Burbank, New York, Toronto and Vancouver, Cast & Crew provides payroll and talent payment services to the Motion Picture and Television Industries and offers its comprehensive PSL family of production accounting software.
Position Overview
Cast & Crew is looking for an experienced Payroll Product Manager to join our team and help upgrade and expand our world class payroll software, used on many of Hollywood’s biggest and best movies and TV shows. This role will work closely with internal business and technical teams as well as external customers to set product strategy and drive the direction of new feature development.
Our payroll system processes a high volume of timecards every week and generates payroll checks daily. Payroll calculations must comply with complex guild and labor agreements yet also accommodate specific client requirements. The environment is fast-paced and requires the ability to act quickly yet maintain a meticulous attention to detail.
The ideal candidate should have a working knowledge of payroll business practices, preferably from the entertainment industry as well as a solid understanding of technology and software development practices. The Product Manager must be able to evangelize ideas and then put those ideas into practice while building and maintaining strong working relationships at all levels throughout the company.
Primary Responsiblities
- Gain a deep and thorough understanding of existing Cast & Crew software and business practices
- Drive product strategy and vision for our next generation of payroll software
- Work with internal and external customers to define requirements and develop a product plan/roadmap
- Set priorities and scope for development work in a demanding and constantly changing environment
- Work with our internal development team and integration vendor partner to ensure that all requirements are clearly communicated and understood
- Participate in process design work sessions, conference room pilots and product demos
- Provide direction for overall design and usability of the product
- Prioritize and maintain the backlog of product development requests
- Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs
- Review and sign-off on completed software changes
- Oversee development of user manuals and other customer product documentation
- Responsible for internal and external communication and status reporting on progress against the product roadmap
Requirements
- 3+ years working as a Product Manager on a complex and demanding software project
- Strong working knowledge of payroll practices and systems; background in Entertainment Industry or PEO (professional employer organization) payroll preferred
- Experience with the Oracle E-Business Suite a plus
- Excellent communication and networking skills
- Ability to manage multiple tasks and bring different personalities together toward a common goal
- Experience working with senior management to drive decisions
- Software development background a plus
- Bachelor’s degree required
Core Competencies
- Business Knowledge – detailed understanding of payroll business processes and market trends related to production payroll that will be developed or supported
- Customer Orientation – ability to communicate effectively with clients to identify needs and evaluate alternative business solutions.
- Innovative Problem Solving – able to develop and apply creative solutions to business problems, anticipate situations and needs and find flexible answers to new problems.
- Communication Skills – excellent written, verbal, and listening skills.
Able to deliver engaging, informative, well-organized presentations.
- Technology Savvy – familiar and comfortable with modern software applications and software development best practices.
- Collaborative Leadership – a leader as well as a team player who takes responsibility for results.
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